The SX Advantage | Unlocking user experience and accelerating service delivery
Faster time to value
SX’s no-code platform and best practice workflows reduce costly and time-consuming configurations generating higher ROIs for your ITSM investments.
Agile catalog creation
Aggregate or publish services from multiple service providers, deploy rapidly and reduce time to value.
Unified marketplace for all services
SX offers an e-commerce-like user experience with intuitive catalog usage, a unified marketplace, and self-service capabilities.
Improve time to resolution, reduce development costs, and enhance collaboration with tightly coupled and ready-to-use core service management processes.
Automatic ticket assignation
Service requests and incidents are automatically assigned to their assigned supporter and fulfiller groups, resulting in faster resolutions and eliminating manual errors.
Ready-to-use APIs and integrations
Integrate and automate SX with any system or data with comprehensive APIs and low code solutions.
Enhance collaboration with crowdsourced knowledge
Go beyond the limits of your traditional knowledge base with crowdsourced and community-assisted knowledge articles. Provide users with an engaging and dynamic way to leverage knowledge and self-service basic issues.
The SX Impact | Improving efficiency and productivity
IMPROVEMENT IN USER EFFICIENCY
REDUCTION IN HARDWARE COSTS
SERVICE REQUESTS CLOSED ANNUALLY
The SX Innovation | Offering a mobile-first user experience
The SX progressive web app provides users with intuitive service search, ordering and tracking ease, and an elevated service experience.
The app is designed to help employees become productive from anywhere by providing quick access to all IT and non-IT services needed to excel at work.
SX offers a range of services to support your IT business operations